The following topics will help you with common questions related to using your polycom phone. The polycom vvx 400 220046157025 poe is a 12 line hd voice business media phone with a 3. When a bluetooth headset is connected and in use, glows blue. Support visit the polycom support center for end user license agreements, software downloads. Related documents for additional information about the vvx 400 and 410 phones, see the following documents.
The vvx 400 phone provides personalized information at a glance, through builtin web applications and custom backgrounds. We are the global communications company that powers authentic human connection and collaboration. The vvx 400 delivers breakthrough polycom hd voice quality for lifelike conversations, while minimizing fatigue making calls more efficient and productive. This article explains the basic operation of the polycom vvx 400 and 410 voip phones.
I too would like to know if there is a way to connect a bluetooth headset with the polycom vvx 500 via a adaptor or dongle. Configurations vary and the screen displays used in this guide may not reflect those on your phone. This user guide will help you to navigate and use your vvx 400 or vvx 410 phone. This article describes the features of the firmware update for the polycom vvx phone for skype for business ip phone that supports microsoft skype for business online. In order to configure a polycom vvx 400, you will first need to determine what the ip address for the phone is, so that you can access it from a web browser. Polycom vvx 400, skype edition has been discontinued and is no longer available for purchase.
Once you hear the dial tone, dial the extension you wish to intercom and press enter. For details, refer to your headset documentation or contact sennheiser. View and download polycom vvx 400 quick start manual online. The polycom vvx 400 is a powerful ip phone built for office workers, receptionists and. Polycom vvx 400 and 410 business media phone quick user guidethis guide is a quick reference on how to use the phones most basic features.
Polycom vvx 101, vvx 201, vvx 301, vvx 311, vvx 401, vvx 411, vvx 501, vvx 601 compatible wireless headset with ehs cord. It is the ideal, allinone knowledge worker productivity tool, built to integrate seamlessly into a wide range of uc environments. Answering multiple calls with one line key programmed for your extension. Dec 01, 2016 learn how to pair a bluetooth headset on a polycom vvx.
The polycom vvx 500 series phone is a powerful, expandable office phone for big company. Designed with office staff and knowledge workers in mind the vvx 400 provides easy integration with thirdparty uc. The examples and screenshots below are using the vvx 501 model. Polycom vvx 400 ip phone, skype for business edition 2200. It has been replaced by polycom vvx 401, skype edition. If this option is used, the phone will no longer receive updates. Applies to polycom vvx 101, 201, 300 series, 400 series. However, i am able to connect a plantronics voyager legend without issue to the vvx. Microsoft qualification may fall behind polycom generally available dates for uc software, hence we request customers to check whether a release has. As ive noted previously, polycom supports a handful of bluetooth wireless headsets including the plantronics voyager pro uc. Using headsets with polycom phones on polycom support for a list of compatible headsets. Polycom vvx 501 and vvx 601 user guide proconnect support. After thousands of uc rollouts and products in 90 of the fortune 100 companies, we know the difficulties and the incredible opportunities in deploying uc.
With this new vvx500 on my desk and a plantronics voyager pro hd in my bag, i could not help myself but try the pair together. Vvx 410411 connect to bluetooth headphones polycom. Vvx 400 or vvx 410 phone, or who have experience, but need a quick refresher. Polycom vvx business media phones user guide vanderbilt it. The phone is equipped with great features including. Headset compatibility for polycom phones shaw business. Over 20 years in telecommunication, proudly offer business phones, office headsets, conference phones and accessories. It has been replaced by polycom vvx 401, skype edition get a polycom vvx 400 ip phone that is qualified for microsoft office 365 and skype for business. Polycom vvx 300 headset polycom vvx ip phone headset. Basic set up of your polycom vvx 400 series phone includes connecting the handset connecting the phone to a power source, if needed connecting the phone to your network additional connections include daisy chaining the phone and a computer connecting an expansion module. The phone scans for wireless networks and lists any that are available. Polycom psu for vvx 300310400410 from a standard ac power source instead of depending on power over ethernet. Connecting and provisioning polycom vvx 500 and 600 series. Surely, they have solutions for businesses of all kinds and sizes.
Before you can use a bluetooth headset with your phone, bluetooth must be enabled on the phone. If you have a vvx 600 phone and your system administrator enables bluetooth capability, you can use a bluetooth headset with your phone to handle calls. For details, refer to your headset documentation or contact sennheiser support. Learn how to pair a bluetooth headset on a polycom vvx. Sep 23, 2012 as ive noted previously, polycom supports a handful of bluetooth wireless headsets including the plantronics voyager pro uc. This article explains the basic operation of the polycom vvx400 and 410 voip phones. If the phone does not automatically scan, select scan to manually initiate a wifi.
The polycom vvx 400 series are expandable business media phones that deliver crystal clear communications. Polycom vvx 101, vvx 201, vvx 300301, vvx 310311, vvx 400 401. Polycom vvx 400 401 and 410411 business media phone quick user guide for 8x8 virtual office for use with polycom uc software 4. Polycom vvx 400 is a very popular option in the middle of the voip phones price range. This version of polycom polycom vvx 500 manual compatible with such list of devices, as. Connecting and provisioning polycom vvx 400 series phones. They are able to be discovered by my iphone 8, which is currently running ios 11. Poly studio x family delivers radical simplicity to your meeting rooms. It is intended for beginning users, as well as intermediate and advanced users who want to. To use a bluetooth headset, see using bluetooth headsets. Polycom vvx 400 ip phone, skype for business edition.
Enable bluetooth and connect a headset polycom documentation. Do not disturb do not disturb instantly routes all your incoming calls to your voice mailbox, but still lets you. Polycom vvx business media phones with better together over ethernet user guide 5. So if you want to use a bluetooth wireless headset, you will need plantronics voyager legend uc bluetooth headset b235, which includes a bluetooth usb dongle that provide the bluetooth wireless function. When analog, digital, and bluetooth headsets are connected to your phone, the bluetooth headset is used. You can connect an analog headset to all vvx phones or a usb headset to vvx 401411, 500501 600601 and 1500 phones. The four buttons immediately below the lcd display are soft keys each soft key performd the action displayed immediately above it. Evening, i have a pair of bose hearphones that cannot be discovered when connecting to a vvx600 phone. Thats where we come in, with solutions that avert open office perils.
How do i configure a polycom vvx 400 business ip phone. Connecting your polycom vvx 500 and 600 series phones. Being the worlds leading brand in unified communication and collaboration technologies polycom ip phones having no parallel. Basic set up of your polycom vvx 500 and 600 series phone includes.
The polycom vvx 400 is a 12 line hd voice business media phone with a 3. Vvx 500 bluetooth dongle support for common bluetooth headsets talk about not answering the question. The polycom vvx 400 series are expandable color business media phones that deliver crystal clear. New features in the firmware update for polycom vvx ip. Up to 3 polycom vvx expansion modules or color expansion modules. Polycom vvx 300310, 400410 running polycom uc software 4. Polycom vvx 501 customers in skype for business deployments should only use software releases that have been qualified by microsoft or the maintenance releases built on a qualified release. Polycom vvx 400 and 410 user guide birchills telecom. When the same user account is signed in to the phone and the skype for business client, your computer and phone are paired and btoe is activated. To use your bluetooth headset with your phone, you need to turn on the bluetooth option on your phone, and then pair and connect your bluetooth device with your phone. For sennheiser headsets, set the first dip switch labeled 1 dhsg to the down position on the back of the headset base unit. The sipt42s ip phone is a dynamic business communications tool for superior. Its in the top 3 bestselling voip phones and has dozens of popular alternatives in the same price range, such as mitel 5330e or polycom vvx 400 series. Polycoms vvx500 finds a home on my desk graves on soho.
Polycom vvx 400 business media phones from canadas business phone system leader. The polycom vvx 500 series are designed for managers and executives who require more advanced phone functionality. Wireless adapter allows a usbequipped voip adapter or vvx phone to connect to the internet over a wifi network. Polycom headset wireless phone headset from polycom. Connecting the handset connecting the phone to a power source, if needed connecting the phone to your network additional connections include. Obi wifi adapter usb wifi accessory for voip adapters. Visit the polycom voice support center for software downloads, product documents, product licenses. Polycom vvx400410 voip phone quick reference guide. It is not recommended to use the firmware update drop down inside the polycom webgui. Jul 14, 2014 handling multiple incoming calls on a polycom vvx 400 phone duration.
These polycom phones has 1 x rj9 headset jack, 2 x usb ports and its also bluetooth enabled. With its hd voice up to 7khz on all audio paths and improve productivity for cubicle workers and call center operators makes it which make it intuitive with easy to use user interface. Busy knowledge workers, and other professionals, can rely on the polycom vvx 500 to deliver bestinclass desktop productivity and a true, unified communications experience. Insert the polycom wifi wireless network adapter into the usb port of your vvx phone. The information in this guide applies to both the vvx 400 401 and vvx 410411 phones. Polycom vvx 101, vvx 201, vvx 300301, vvx 310311, vvx 400401. Do not disturb do not disturb instantly routes all your incoming calls to your voice mailbox, but still lets you make calls and use other telephone features. How to enable wi fi for supported polycom vvx phones 8x8. Software release matrix for polycom soundstation ip, soundpoint ip and vvx obi edition phones. Open offices are often loud, chaotic, and full of distractions that keep your team from getting work done.
Polycom vvx phone is displayed in your list of audio devices in your skype for business client. Designed with office staff and knowledge workers in mind the vvx 400 provides easy integration with thirdparty uc and productivity applications. How do i configure a polycom vvx 400 business media ip phone. You can also download the using headsets with polycom phones user guide. Polycom vvx 300, 310, 400, and 410 business media phone administrators guide 2 note. When it comes to the quality and unmatched performance of the phones. Depending on how your phone is set up, you may have more than one key programmed for your extension. You can also pair and connect a bluetooth headset with your vvx 600601 phone. Split download file is recommended, but requires that all phones are running bootrom 4. If your system administrator enables bluetooth capability for your phone, you can use a bluetooth device to handle calls.
Polycom vvx 500 series and vvx 600 series business media phones quick start guide. Vvx 400410, vvx 500,vvx 600 with vvx camera and vvx expansion module support in 4. Compatible headsets for polycom vvx ip phones headsetplus. Download spec sheet download quick start guide download operating instructions. Vvx 500 bluetooth dongle support for common bluetooth headsets. Daisy chaining the phone and a computer connecting an expansion module. Truvoice hd500 deluxe single ear noise canceling mic office.
In fact, weve written whitepapers, a blog and even a book on the subject. Polycom vvx 400 and 410 customers in skype for business deployments should only use software releases that have been qualified by microsoft or the maintenance releases built on a qualified release. Polycom vvx business media phones with better together. Microsoft qualification may fall behind polycom generally available dates for uc software, hence we request customers to check whether a release has been. Polycom vvx business media phones with better together over. Vvx400500 series phones support bluetooth via usb adapter provided by. Plantronics cs540 c054 setup guide with app51 electronic hook switch for polycom duration. Designed with office staff and knowledge workers in mind the vvx 400 220046157025 has an easy thanks to the color display and easy integration with thirdparty uc and productivity applications. This model is the simplest and quickest way to integrate a vvx 400 with its professional audio and advanced telephony features into your microsoft unified communications platform. Polycom vvx 300, 310, 400 and 410 business media phone. Quick start with polycom vvx in o365 or skype for business online. The polycom vvx 400 is a powerful ip phone built for office workers, receptionists and other high volume phone users. If the bluetooth icon is there, then skip to step 2.
Using headsets with polycom phones polycom support. Polycom vvx 500, vvx601, vvx501, vvx 401, totalsky vvx 310. The polycom vvx 411 is midrange professional voip desktop phone, with 12 lines and 3. Noise canceling call center headset compatible with polycom ip phone vvx series, cx series and soundpoint series. Supported ethernet switches on phones the vvx 300 and 400 have a twoport 10100 mbps ethernet switch. The polycom vvx 500 is a performance business media phone offering the worlds best high definition audio. The vvx 310 and 410 have a twoport gigabit ethernet switch. Do you need a polycomcompatible headset for your business. Handling multiple incoming calls on a polycom vvx 400 phone duration. You can use the buttons on the phone to access your ip address by following these steps.
Your polycom vvx 400 series phone is equipped with twelve programmable line keys. With 12 programmable buttons and 4speed dial buttons, alongside its 320x240 display and 4directional navigation buttons, the phones. Designwise, the vvx 400 phones have larger color screen, while the vvx 300 phones have smaller monochrome screens. Get a polycom vvx 400 ip phone that is qualified for microsoft office 365 and skype for business.